Privacy Policy

What information do we collect?

This website only collects personal information that is specifically and voluntarily provided by you. This might include contact details like your name, email address or phone number or demographic information such as your address or postcode. Should you contact us by email or other means and provide information about yourself, that personal information will also be collected, used and disclosed in connection with the matter in question, and you should have a reasonable expectation as to that. Where you or your organisation have business dealings with us, or with third parties for whom we are a service provider (who may also in turn have provided the information to us), that may mean that we may collect, use and disclose your personal data.

Why do we collect personal information about you?

The vento ludens group may collect, use and disclose information about you use in our business dealings as described above, for legal compliance, security or insurance purposes, or in connection with our financial processes and controls. Your personal information can also be collected, used and disclosed in order to improve the services we provide to you or your organisation, or to respond to enquiries or other issues raised by you.

We will not generally pass on any information on to any third parties. There are exceptions to this, where permitted or required by law, (including for legal compliance purposes, crime prevention, credit checks and fraud prevention). It may also be necessary where we have an agreement with you, or we provide services to someone who does, or you have been affected by our activities or those of our clients, e.g. in order to instruct external advisers to support us or our client in relation to a matter involving you or your organisation (including any disputes).

Is your information stored securely?

Where you send information for a particular purpose, it will be stored in accordance with our current business practices which are designed to maintain security and confidentiality. If you ask us to destroy this information we will do so insofar as is practical, subject to any applicable legal restriction and to our requirements to retain information for the purposes of fulfilling our legal and internal compliance obligations, including demonstrating compliance in the future should legal claims be brought against us. We will retain your personal data for so long as it is reasonably required (or, in connection with information provided only with your consent, should you withdraw that consent), including for legal and internal compliance purposes and the potential defence of claims in the future or if we are otherwise permitted to do so.

How can you find out what information is stored about you?

If you would like to find what information, if any, we have please contact us.

Privacy Policy Updates

We may update our policies on this page from time to time, so please do check to make sure you have read the latest version.
20 November 2019.

Our Use of Cookies

Our websites, mobile sites, or mobile apps use ‘cookies’. Cookies enable you to access any registered user / secure areas, and to complete any surveys or application forms. Cookies also help us to measure the effectiveness of web searches, and tell us which parts of our websites people have visited.

You can disable certain cookies by following our guidelines. However, as we explain below disabling certain cookies may prevent you from using certain parts of our web sites.

What are cookies?

Cookies are small text files, typically consisting of letters and numbers, and are downloaded via your browser when you access certain websites. Cookies can expire when you close your browser, or they may be stored on your computer for a specified amount of time.

The cookies we use

The cookies we use, whether placed directly by us, or by authorised 3rd parties do not contain, use or store any personally identifiable information.
We have categorised the cookies we use according to the guidelines found in the ICC UK Cookie Guide and the ICO Cookie Guidance Document. We use the following categories on our website:

Category 1 – Strictly Necessary Cookies
These cookies are essential to enable you to access any registered user / secure areas, and to complete any surveys or application forms. Without these cookies, you will not be able to access secure areas, or complete any surveys or application forms.
Accepting these cookies is a condition for using the services provided by any registered user / secure areas, surveys or application forms.
If you prevent these cookies, we cannot guarantee your security or predict how the website will perform during your visit.

Category 2 – Performance Cookies
These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works. By using our website, you agree that we can place these type of cookies on your device

Category 3 – Functionality Cookies
They may also be used to provide services you have asked for such as watching a video or commenting on a blog, news item or post. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Category 4 – Targeting or Advertising Cookies
Our web sites do not employ any category 4 cookies.

How can I control the cookie preferences ?

Should you decide to change your preferences later through your browsing session, you can click on the “Cookie Policy” at the bottom of our homepage. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies, visit and/or